1. It is up to the client to schedule a phone consultation with the trainer upon receiving their package confirmation email (1-2 days after purchase).
  2. Clients must fill out both a health screening form and the ACE Liability Form in order to receive a customized program.
  3. The number of weekly check-ins from the trainer will be determined during the consultation and will be agreed on by both the client and trainer.
  4. No personal training refunds will be issued unless approved by the trainer.